If you are having troubles getting into the game or even before installing it, you can check the community channels below for any issues and notices that are currently happening.
For any other inquiries please submit a ticket to the following address: PUBGMOBILE_CS@tencentgames.com
For users in India, the contact information of our Grievance Officer is as follows. We will respond to your concerns and queries at the earliest and in compliance with the applicable laws.
Ms Elizabeth Byun
Deputy Legal Director, Head of Corporate Legal
Level 29, Three Pacific Place, No.1 Queen’s Road East, Wanchai, Hong Kong.